 |  | Commercial Services
Here are just what a few of our clients had to say. We also won State awards for landscape grounds management commercial landscape enhancement. On the snow side we have been awarded the very coveted Excellence in Business Award. Chris James Landscaping has also been featured in many business magazines and newspapers.
Shiseido Sr. Facility Supervisor
June 8, 1998
I take pleasure in writing this letter of reference for Chris James Landscaping Inc. Shiseido America Inc. and Chris James Landscaping Inc. have a two year affiliation in which Chris James Landscaping is responsible for all our landscaping and snow removal requirements.In the two winters past, Chris James monitored our facility continuously and kept our parking lots and sidewalks snow and ice-free. In the occasions we had spot problems, such as icing, his company responded promptly when notified and rectified problems completely.Our landscaping and mowing needs are handled in a professional manner. Chris James monitors the condition of our grounds, plants, shrubs and trees continuously and makes repairs or recommendations when required.Chris James Landscaping, Inc. has fulfilled every expectation that I had. I am so pleased with his efforts I have entered into a multi year agreement for all our snow removal and lawn care needs. I do not hesitate in recommending his company to anyone in need of his professional services.Should you desire any further information please request my contact information from Chris.
Chris James Landscaping and Shiseido are still working together 10 years later. They provide us with a fair budget and long term agreement and we provide them with great curb appeal in the landscape season and accessibility and a safe environment in the winter.
Facilities EngineeringAramis, Inc.
Chris James Landscaping has been handling the landscaping and snow removal at our facility for the past eleven years.You will find that his response time and thoroughness to be very good. The past three years we have used an all-inclusive contract to cover the landscaping and snow removal. This arrangement has worked out very well especially from the snow removal standpoint. As severe as this past winter, our lot was cleared and salted in a timely manner.Our landscaping care has been handled with the same care. The lawn and gardens are one of the nicest in the industrial park.If you have any other questions concerning Chris James Landscapint feel free to contact myself, Chris has my number.
Aramis is still a very happy client. We have serviced them for over 25 years and we are still going. How many of your vendors have met your expectations for over 25 years.
Pink Ribbon Committee, Estee Lauder
We wanted to let you know how much we value your partnership and appreciate your generous contribution to the 2008 Pink Ribbon Open benefiting The Breast Cancer Research Foundation.Our mission to bring awareness and to find a cure for breast cancer in our lifetime would not be possible without you and your organization’s support. On behalf of the Northtec Pink Ribbon Committee and the Estee Lauder Companies, we thank you.
Residential Services
Here are some recent and not so recent testimonials since longevity is a big part of providing a consistent quality product or service. Please also feel free to check the BBB and our excellent rating on Angie’s List.
Bergen County, NJ
I just wanted to report in with an update on my tree situation [post Irene].
As you know, you sent the crew of Joe, Esteban and Ramone to my home yesterday, 09/20/11, to remove the disaster of my
fallen trees, and to clean up the mess.
To get right to the point -- they did a fantastic job.
First, they accomplished the major mission of getting the trees out of there -- and did it professionally, carefully and efficiently. They did such a good job that my backyard is cleaner now then it was before the trees fell.
In addition, as you know, one my trees fell in my neighbor's backyard and bent several of her trees. Not only did they clean up the fallen tree and her mess, but straightened out the bent trees by tieing them to my fence -- and they look great.
In addition, the large tree in my yard that fell in my pool, also bent the gorgeous shrubs that your other crew just manicured beautifully,
and it also crashed through the fence.
Joe, Esteban and Ramone straightened out the bushes with rope, and even fixed the fence so you can hardly see where it was bent.
CHRIS JAMES MANAGEMENT
As you know, I have also been extremely impressed with the work performed by your other crew, Giovanni, German and Juan C.
This leads me to stress that you gentlemen, Chris and Jason, should think of giving talks and advice to other small businesses on employee management.
Seriously, you obviously have a major skill in selecting excellent employees, who are high quality workers, but are also high quality people -- cooperative,
well-mannered and tremendously efficient.
In addition, your management methods are particularly productive, because all of your workers are motivated, polite, proud and perfectionists at their work. In fact, when we do the booklet to consumers, this is a major point to stress.
Thank you again for a superior job, done extraordinarily well with no problems or drama. It is a pleasure to work with such professionals.
Bergen County, NJ
To Whom It May Concern: I would like convey my satisfaction with my experience with Chris James Landscaping. While I have only had two services to date, both services have exceeded my expectations. Not only does the yard look better, I very much like the note that is left advising what has been done.
Most importantly, I would like to compliment Jason. It is because of his professionalism, follow up and willingness to take the time to explain the services that helped me make my decision to award Chris James Landscaping with my business. Please understand, I am not an easy sell, my monthly expense has increased substantially, I had obtained quotes from 4 companies, not to mention the current economic environment, and he still made it happen.
I'm sure you know, what is truly important is not customer service, it is the customer's experience. My experience has been exceptional, and I will be sure to pass the word.
Midland Park, NJ
Dear Chris: I havent spoken to you since we first met in March so I want to startby telling you how happy I am that I decided to use your company for my landscapingneeds. Your customer service is especially outstanding when considering todaysservice business environment in which most companies have forgotten the meaning ofthe phrase. My contact with the two ladies who answer your phones, with Nelson, andwith Daryl and Esteban who maintain my property weekly, has been met with universalprofessionalism, courtesy, friendliness, respect and responsiveness. Most importantto me is that they all do exactly what they tell you they are going to do and thendo it when they tell you it will be done.
Ramsey, NJ
Chris: The landscape team did a great job yesterday with making the property look party ready! The mulch looks great and they did a fantastic job!
Ridgewood, NJ
You have the very best people, how do you find them? They are pleasant and professional. The guys in the field and their supervisors are the best!
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